UPDATED SEPTEMBER 2024
Payments
Payments are made monthly using the GOCARDLESS banking system. The payment date is 1st of every month, unless agreed otherwise. Any returned payments incur a £3 fee and will be taken again automatically.
One months notice is pre paid, in 2 installments, and is held by the academy until such time as you sadly leave us. If you provide notice to us, your notice fee is pre paid and you will just need to cancel your direct debit mandate with GOCARDLESS immediatly.
We do not pro rata notice months, the entire calendar month after your notice email is your notice, and you will have lesson availability until the end of the following month. For example, if you provide notice 20th May, you will have lessons available until end of June pre paid, and just need to cancel your payment immediately.
Please do ensure the above is adhered to, as we are unable to refund any over payment . IT IS THE CUSTOMERS RESPONSIBILITY TO CANCEL THE MANDATE
16th month is the date notice fee pre paid payments are taken
Any payments upfront for the year are non refundable
Clothing and Footwear
Closed toe footwear is essential. Golf shoes are not required
Ilne, Injury, Allergies and Medical Notes
Please do ensure these, as well as up to date contact details, are provided on Cognito
Change of Class
From time to time, your usual class time may not be able to go ahead, and in this case an alternative will be offered, though we will do our best to avoid this. We offer an alternative lessons, a catch up lesson, should you not be able to attend your usual class time, and ask this is taken within the same month as the missed lesson. Should your child become injured, we can pause payments. We will do our best to accomodate class time requests to make up any missed lessons, but cannot guarantee we have spaces that suit.
Camps and Trips
All payments and deposits are non refundable, but may be exchanged at the discretiond of the organisers